Terms and Conditions Travel insurance 2020

This insurance is valid throughout the world during the term of insurance. This includes areas the Ministry for Foreign Affairs advises against travel to. These terms and conditions are valid from 1 January 2020.

Document information

Type of document: Terms and Conditions

Valid from: 01/01/2020

Sender: Insurance Department

Pages in print: 19

3 Notification of damage

A notification of damages must be signed by both the traveller and the authority. In addition, the party requesting compensation must

  • in the event of theft or assault, attach evidence of the report issued by the police in the town or city where the damage was incurred,

  • in the event of damage, theft or loss which occurred during transport or at a hotel, attach evidence of the report issued by the transport company or hotel,

  • in the event of a delay of registered baggage, attach evidence issued by the transport company,

  • submit a specific request for compensation and attach receipts in original or other forms of verification,

  • if other insurance applies for the same damage, inform Kammarkollegiet of this and

  • at Kammarkollegiet's request, submit information and provide medical certificates and other documents that it needs in order to settle the claim, and cooperate so that an inspection of the damaged property can be carried out.

Provision

If the insured person neglects their obligations in accordance with the terms and conditions of the Travel Insurance, the compensation may be reduced or waived entirely.

Comments

If contact is made with Falck Global Assistance on the grounds of damages, a notification of damages must always be sent to Kammarkollegiet, even if the traveller does not have any claim for compensation against the insurance policy. The same applies if the traveller has received medical or dental treatment abroad and in connection with this has referred to this insurance policy or to Kammarkollegiet.

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