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Travel company Mixx Travel AB (Turkietresor) filed for bankruptcy on 31 July, 2025

5 August 2025

The travel company Mixx Travel AB (Turkietresor) with company registration number 556771-8621, filed for bankruptcy on 31 July 2025. The company has a travel guarantee with Kammarkollegiet.

Last updated: 13 August 2025

For travelers currently at their destination

If your hotel asks you to pay again for your stay – save the receipt. Once you return home, you can apply for reimbursement through the travel guarantee for your additional expenses. The same applies if your flight is canceled – save the receipt and apply for reimbursement when you are back home.

The bankruptcy trustee provides information about which flight tickets are valid and tips on where you, if you're currently at a destination, can buy tickets for the same flight you were originally scheduled to return home with (in Swedish) External link.

Apply for reimbursement from the travel guarantee

If you have purchased a package trip you can apply for reimbursement from the company’s travel guarantee.

Application for travelers from Sweden

We recommend using our e-service when applying for reimbursement:
Apply using e-identification via our e-service (in Swedish)

Application for travelers from Denmark

We recommend using our e-service when applying for reimbursement:
Apply using e-identification via our e-service (in Swedish)

Or fill out and submit your application with attachments to our email registratur@kammarkollegiet.se.

More information and application form

You apply here at the Swedish Kammarkollegiet but if you prefer to read information in Danish before you apply it is available at:

Application for travelers from Norway

Fill out and submit your application with attachments to our email registratur@kammarkollegiet.se

More information and application form

You apply here at the Swedish Kammarkollegiet but if you prefer to read information in Norwegian before you apply it is available at:

Application for travelers from Finland

Contact the Finnish Competition and Consumer Authority (KKV) External link.

Application deadline

You need to submit your application so that we have it by October 31, 2025. This means that the application must have reached us by that date, regardless of whether you send it digitally or by post.

We currently have longer processing times

We are currently experiencing a high workload due to the volume of applications received and many incoming calls. This means it may take longer than usual for us to respond to questions or process your case. We are doing our best to respond as quickly as possible. Thank you for your patience and understanding. We will contact you if we need additional information from you about your case.