The travel operator has a travel guarantee with the Kammarkollegiet

You who have bought a package trip can apply for reimbursement from the company's travel guarantee. Please note that you cannot receive any reimbursement from the travel company's travel guarantee if your trip has been canceled or canceled due to any reason other than the travel company's insolvency or bankruptcy.

Here you will find information on how to apply for reimbursement from the travel guarantee. External link.

Please note that any application for reimbursement under the Travel Guarantee Act must have been received by the Kammarkollegiet no later than three months from when it becomes clear that the package trip/travel service referred to in the request will not be carried out.